SHIPPING & HANDLING
On occasion KASA offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. To keep updated with our latest shipping promotions sign up to the KASA ship to most countries worldwide via DHL for all domestic and international packages.
Shipping & Handling Charges are FREE.
Orders can be tracked at: https://www.17track.net
The processing time for orders is 3-5 business days. After that, delivery time within the United States, United Kingdom and Australia is 15-20 business days, and 20-25 business days to other countries. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience. We also offer Priority shipping within 12 days at an additional charge.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from DHL or connected courier partners to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the country.
We do not accept returns, exchanges or refunds. All sales are final. Please note, KASA reserves the right to refuse all returns.
Packages undeliverable by DHL and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.